Which interpersonal skill is most important in the greet phase of the positive engagement process?

In the greet phase of the positive engagement process, encouraging open expression is pivotal. This phase sets the tone for the interaction and creates an atmosphere where individuals feel comfortable sharing their thoughts and feelings. When participants are encouraged to express themselves openly, it fosters a sense of security and trust, which are crucial for effective communication and relationship-building.

This openness can lead to a more productive dialogue, as individuals are more likely to engage and contribute to the discussion when they feel their input is valued. It enhances understanding, clarifies expectations, and can help uncover underlying issues or concerns that might need to be addressed in subsequent interactions. Ultimately, this interpersonal skill is vital to establishing rapport and facilitating a positive environment that promotes collaboration and engagement moving forward.