The utility of your business plan for managing day-to-day operations in a golf shop depends on your ability to manage internal factors.

A business plan serves as a crucial framework for guiding the daily operations of a golf shop. Managing internal factors is vital because these elements can significantly influence everything from staff performance and inventory management to customer satisfaction and operational efficiency. Internal factors could include the skills and motivation of employees, the effectiveness of the shop's layout, and the management of financial resources. If these internal elements are well-coordinated and effectively managed, the business plan can be executed smoothly, leading to successful operational outcomes. This indicates that the utility of the business plan is indeed dependent on how well these internal factors are managed, making the statement true.